Privacy policy

Privacy Policy

Last Updated: July 29, 2026

Overview

This Privacy Policy describes how STOREVIA LIMITED, operating under the store name Stretchora, collects, uses, discloses, stores, and otherwise processes personal information when you:

  • Visit or browse stretchora.com
  • Create or use a customer account
  • View, add, or purchase products
  • Contact customer support
  • Subscribe to marketing communications
  • Submit a review or other content
  • Request a return, refund, exchange, or cancellation
  • Otherwise interact with our website, products, or services

Stretchora’s online store is powered by Shopify, which provides the ecommerce platform that enables us to offer products and services to you.

Throughout this Privacy Policy:

  • “Stretchora,” “we,” “us,” and “our” refer to STOREVIA LIMITED.
  • “You” and “your” refer to the person accessing or using our website or services.
  • “Services” refers to our website, online store, products, customer support, communications, and related services.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, use, or disclosure of personal information, this Privacy Policy will control with respect to the personal information issue.

Please review this Privacy Policy carefully. By using our Services, you acknowledge that you have received and reviewed this Privacy Policy.

Where applicable law requires consent for a specific processing activity, we will request that consent separately. Merely visiting the website will not be treated as consent where affirmative consent is legally required.

Business and Data Controller Information

The business responsible for the personal information described in this Privacy Policy is:

Store Name: Stretchora
Legal Business Name: STOREVIA LIMITED
Website: stretchora.com
Email: dongkoch747@gmail.com
Telephone: +1 (936) 260-5549

Legal Business Address:
STOREVIA LIMITED
Unit 809, 8/F Brill Plaza
84 To Kwa Wan Road
To Kwa Wan
Hong Kong

Where applicable privacy law uses the terms “controller,” “business,” or similar terms, STOREVIA LIMITED generally acts in that capacity for personal information collected through Stretchora, except where another party, such as Shopify or a payment provider, acts independently under its own privacy notice.

Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through Stretchora’s Services.

It does not necessarily apply to information processed independently by:

  • Shopify
  • Payment providers
  • Shipping carriers
  • Social media platforms
  • Advertising networks
  • Third-party websites
  • Manufacturers
  • Other independent services

Those parties may process information under their own privacy policies.

Meaning of Personal Information

“Personal information” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an identifiable person or household.

Personal information does not generally include information that has been lawfully anonymized or de-identified so that it can no longer reasonably identify or be linked to a person.

The exact definition may vary depending on the law applicable to you.

Personal Information We Collect or Process

The categories of personal information we collect depend on how you interact with Stretchora, the products or features you use, where you live, and the permissions you provide.

Contact Information

We may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Country, state, province, or region
  • Postal or ZIP code
  • Other delivery contact information

Order and Transaction Information

We may collect:

  • Products viewed
  • Products placed in a shopping cart
  • Products added to a wishlist
  • Products purchased
  • Order number
  • Order value
  • Discounts used
  • Shipping method
  • Fulfillment status
  • Tracking information
  • Delivery information
  • Returns
  • Refunds
  • Exchanges
  • Cancellations
  • Previous transactions
  • Customer service history

Payment Information

Payments may be processed by Shopify Payments or other third-party payment providers.

Payment-related information may include:

  • Payment method
  • Billing information
  • Transaction amount
  • Payment confirmation
  • Payment status
  • Limited payment card details
  • Fraud screening results
  • Financial institution or payment provider information

Stretchora does not generally receive or store your complete payment card number when the payment is processed directly by an authorized payment provider.

Payment providers may independently collect and process financial information under their own privacy notices.

Customer Account Information

If customer accounts are available, we may collect:

  • Username
  • Email address
  • Password or encrypted login credentials
  • Account preferences
  • Saved addresses
  • Order history
  • Wishlist information
  • Communication preferences
  • Account security information

You are responsible for keeping your account credentials confidential and informing us if you believe your account has been accessed without authorization.

Communications

We may collect information included in your communications with us, including:

  • Customer support inquiries
  • Email correspondence
  • Telephone inquiry details
  • Return and refund requests
  • Product questions
  • Complaints
  • Feedback
  • Photographs and videos
  • Delivery evidence
  • Product damage evidence
  • Other files or information submitted to us

Please do not send complete payment card numbers, passwords, government identification numbers, medical records, or other unnecessary sensitive information through ordinary email.

Device and Technical Information

We and our service providers may automatically collect:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Device identifiers
  • Cookie identifiers
  • Advertising identifiers
  • Language settings
  • Approximate location derived from an IP address
  • Website access dates and times
  • Referring website or source
  • Technical error information

Website Usage Information

We may collect information about how you interact with our Services, including:

  • Pages visited
  • Products viewed
  • Search terms
  • Links selected
  • Time spent on pages
  • Shopping cart activity
  • Checkout activity
  • Navigation patterns
  • Advertising interactions
  • Email engagement
  • Website preferences
  • Cookie choices
  • Marketing consent choices

Marketing Information

When you subscribe to or interact with marketing communications, we may collect:

  • Email marketing preferences
  • SMS marketing preferences, where offered
  • Subscription status
  • Unsubscribe requests
  • Promotional interactions
  • Campaign engagement
  • Products or categories of apparent interest
  • Advertising audience information

Reviews and Submitted Content

When you submit a product review, photograph, video, testimonial, question, or other content, we may collect:

  • Display name
  • Review content
  • Rating
  • Photograph or video
  • Submission date
  • Product purchased
  • Verification status
  • Associated account or order information

Information you intentionally submit for public display may become visible to other website visitors.

Do not include confidential information, delivery addresses, telephone numbers, or other sensitive personal information in a public review.

Fraud, Security, and Compliance Information

We may collect or generate information concerning:

  • Suspected fraudulent orders
  • Payment risk
  • Account misuse
  • Unusual transactions
  • Chargebacks
  • Return fraud
  • Website security events
  • Identity or order verification
  • Sanctions or legal compliance
  • Violations of our policies

Sensitive Personal Information

Stretchora does not intentionally request sensitive personal information unless it is reasonably necessary for a specific lawful purpose.

Please do not provide information concerning health conditions, medical diagnoses, government identification, biometric information, account passwords, precise geolocation, race, religion, sexual orientation, or other sensitive matters unless we specifically request it and there is a lawful reason to provide it.

Product inquiries should not include detailed medical histories. Stretchora does not provide medical diagnosis or treatment advice.

Sources of Personal Information

We may collect personal information from the following sources.

Directly From You

For example, when you:

  • Place an order
  • Create an account
  • Contact customer support
  • Submit a return request
  • Join a mailing list
  • Complete a form
  • Submit a review
  • Provide delivery instructions
  • Exercise a privacy right

Automatically Through the Services

Information may be collected from your browser or device through:

  • Cookies
  • Pixels
  • Tags
  • Local storage
  • Analytics tools
  • Advertising technologies
  • Shopify technologies
  • Similar tracking tools

From Shopify and Service Providers

We may receive information from providers supporting:

  • Website hosting
  • Ecommerce functionality
  • Payments
  • Fraud prevention
  • Analytics
  • Customer support
  • Email delivery
  • Fulfillment
  • Warehousing
  • Shipping
  • Order tracking
  • Advertising
  • Website applications

From Suppliers and Fulfillment Partners

Suppliers, warehouses, or fulfillment partners may provide information concerning:

  • Product availability
  • Order processing
  • Package status
  • Tracking
  • Delivery exceptions
  • Returns
  • Product issues

From Shipping Carriers

Shipping carriers and logistics providers may provide:

  • Tracking scans
  • Delivery status
  • Delivery photographs
  • Delivery attempt information
  • Address corrections
  • Carrier investigation results
  • Recipient signature information
  • Return-to-sender information

From Advertising and Analytics Partners

Where permitted, advertising and analytics providers may provide information about:

  • Website visits
  • Marketing attribution
  • Advertising performance
  • Campaign interaction
  • Audience segments
  • Online activity
  • Conversion events

From Other Third Parties

We may receive information from:

  • Payment providers
  • Fraud prevention services
  • Social media services
  • Business partners
  • Publicly available sources
  • Regulators or law-enforcement authorities
  • Persons authorized to act for you

How We Use Personal Information

We may use personal information for the following purposes.

Providing and Fulfilling the Services

We use personal information to:

  • Accept and review orders
  • Process payments
  • Confirm transactions
  • Fulfill products
  • Arrange shipping
  • Provide tracking information
  • Process returns, refunds, and exchanges
  • Communicate about orders
  • Maintain customer accounts
  • Provide customer support
  • Respond to product questions
  • Deliver requested website features
  • Remember shopping preferences

Personalizing and Improving the Services

We may use personal information to:

  • Remember items in your cart
  • Recommend related products
  • Improve website navigation
  • Understand product interest
  • Develop store collections
  • Improve customer support
  • Diagnose technical problems
  • Measure website performance
  • Improve website content and functionality

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • Send promotional emails
  • Send promotional text messages where offered and authorized
  • Inform you about products, offers, or store updates
  • Measure advertising effectiveness
  • Create advertising audiences
  • Display advertisements
  • Personalize marketing
  • Understand campaign performance
  • Limit repeated advertisements

You may unsubscribe from promotional emails by using the unsubscribe link provided in the message.

Opting out of promotional communications will not prevent us from sending non-promotional communications concerning:

  • Orders
  • Payments
  • Deliveries
  • Accounts
  • Returns
  • Refunds
  • Security
  • Privacy requests
  • Other service-related matters

Analytics

We may use personal information and aggregated data to:

  • Understand website traffic
  • Analyze customer interactions
  • Measure conversion rates
  • Identify popular products
  • Evaluate marketing campaigns
  • Improve website design
  • Detect technical issues
  • Plan inventory and product offerings

Security and Fraud Prevention

We may use personal information to:

  • Authenticate accounts
  • Verify transactions
  • Prevent unauthorized payments
  • Detect fraudulent orders
  • Investigate suspicious activity
  • Protect our website and customers
  • Respond to security events
  • Prevent malicious or illegal activity
  • Enforce our terms and policies
  • Protect public safety

Communicating With You

We use personal information to:

  • Answer inquiries
  • Provide customer service
  • Request information needed to process an order
  • Provide delivery updates
  • Respond to complaints
  • Investigate product issues
  • Process privacy requests
  • Maintain our customer relationship

Legal and Regulatory Purposes

We may process personal information to:

  • Comply with applicable law
  • Respond to valid legal process
  • Respond to government or regulatory requests
  • Maintain legally required business records
  • Investigate actual or potential disputes
  • Establish, exercise, or defend legal claims
  • Enforce contracts and policies
  • Detect violations of law
  • Cooperate with lawful investigations

Business Operations

We may use information to:

  • Maintain financial and transaction records
  • Conduct audits
  • Manage suppliers and service providers
  • Evaluate business performance
  • Complete a merger, financing, acquisition, restructuring, or sale
  • Protect business assets
  • Obtain professional advice

Legal Bases for Processing

Where the law applicable to you requires us to identify a legal basis, we may process personal information based on one or more of the following:

Performance of a Contract

Processing may be necessary to:

  • Accept and fulfill an order
  • Process payment
  • Deliver products
  • Manage a return or refund
  • Provide requested customer support
  • Maintain a customer account

Legitimate Interests

We may process personal information for legitimate business interests such as:

  • Operating and improving our store
  • Preventing fraud
  • Maintaining security
  • Understanding customer activity
  • Providing relevant customer service
  • Protecting legal rights

We will consider the impact on your rights where applicable law requires a balancing assessment.

Consent

We may rely on consent for activities such as:

  • Certain marketing communications
  • Non-essential cookies
  • Certain advertising technologies
  • Processing that applicable law requires to be consent-based

You may withdraw consent where the processing depends on consent. Withdrawal will not affect processing completed lawfully before withdrawal.

Legal Obligation

We may process information when necessary to comply with:

  • Tax obligations
  • Accounting rules
  • Consumer protection requirements
  • Regulatory requests
  • Court orders
  • Lawful investigations
  • Recordkeeping obligations

Protection of Rights and Safety

In limited circumstances, information may be processed to protect the rights, safety, or vital interests of customers, the public, or another person.

Cookies and Similar Technologies

Stretchora, Shopify, and other service providers may use cookies and similar technologies to:

  • Operate the website
  • Maintain shopping carts
  • Remember preferences
  • Authenticate accounts
  • Secure checkout
  • Prevent fraud
  • Measure traffic
  • Perform analytics
  • Personalize content
  • Measure advertising
  • Support targeted advertising where permitted

Cookies may be categorized as:

  • Strictly necessary
  • Functional
  • Analytics
  • Personalization
  • Advertising

Strictly necessary technologies may remain active because they support essential website functions.

Where required by applicable law, non-essential cookies or similar technologies will be used only after the required consent is obtained.

You may be able to manage cookie choices through:

  • Our cookie preference tool
  • Your browser settings
  • Your device settings
  • Privacy extensions
  • Global Privacy Control

Blocking cookies may affect website functionality, account access, shopping cart operation, or checkout.

Marketing Communications

You may opt out of promotional emails at any time by selecting the unsubscribe link included in those messages.

You may also contact us at dongkoch747@gmail.com.

We may retain limited information, such as your email address and unsubscribe status, to ensure that your preference continues to be honored.

Where SMS marketing is offered, separate consent and unsubscribe instructions may apply.

How We Disclose Personal Information

We may disclose personal information for legitimate business purposes to the following categories of recipients.

Shopify

Our online store is hosted and supported by Shopify.

Information submitted through Stretchora may be processed by Shopify to provide:

  • Website hosting
  • Checkout
  • Customer accounts
  • Ecommerce functions
  • Security
  • Fraud prevention
  • Analytics
  • Personalization
  • Other Shopify services

Payment Providers

Payment information may be disclosed to payment processors, card networks, financial institutions, fraud prevention providers, and other parties necessary to complete or verify a transaction.

Suppliers, Warehouses, and Fulfillment Partners

We may disclose necessary order information to parties that:

  • Supply products
  • Prepare orders
  • Package products
  • Fulfill orders
  • Manage inventory
  • Process returns

Information disclosed may include the recipient’s name, delivery address, telephone number, email address, product ordered, and other details necessary to complete fulfillment.

Shipping and Logistics Providers

We may disclose information to:

  • Postal services
  • Couriers
  • International logistics providers
  • Last-mile carriers
  • Customs brokers
  • Freight services
  • Shipment tracking providers

Technology and Business Service Providers

We may disclose information to providers supporting:

  • Website hosting
  • Cloud storage
  • Customer service
  • Email communications
  • Analytics
  • Security
  • Fraud prevention
  • Accounting
  • Business administration
  • Website applications

Advertising and Marketing Partners

Where permitted and subject to applicable choices, we may disclose identifiers, device information, website activity, transaction information, or marketing information to advertising and marketing partners.

Depending on the law applicable to you, these disclosures may be considered:

  • A sale of personal information
  • Sharing for cross-context behavioral advertising
  • Processing for targeted advertising

You may have the right to opt out as described below.

Professional Advisers

Information may be disclosed to:

  • Lawyers
  • Accountants
  • Auditors
  • Insurers
  • Financial advisers
  • Compliance professionals
  • Other professional advisers

Legal and Government Recipients

We may disclose information when reasonably necessary to:

  • Comply with law
  • Respond to a court order
  • Respond to a subpoena or search warrant
  • Cooperate with a lawful government request
  • Investigate fraud
  • Protect rights and safety
  • Enforce our policies
  • Defend a legal claim

Business Transactions

Personal information may be disclosed as part of:

  • A merger
  • Acquisition
  • Financing
  • Reorganization
  • Bankruptcy
  • Sale of assets
  • Transfer of business ownership
  • Due diligence process

Where required, appropriate confidentiality and legal protections will be used.

At Your Direction or With Your Consent

We may disclose information when you:

  • Request the disclosure
  • Direct us to use a third-party service
  • Connect a social media feature
  • Authorize another person to act for you
  • Provide valid consent

Relationship With Shopify

Shopify collects and processes information relating to your access to and use of our store to provide and improve Shopify’s services.

Information submitted through Stretchora may be transmitted to Shopify and Shopify service providers located in countries other than your country of residence.

Shopify may act as a processor or service provider for certain activities performed on our behalf.

For certain Shopify features, enhanced services, or independent purposes, Shopify may act as a separate controller or business responsible for its own processing.

Where Shopify Network Intelligence or other enhanced Shopify services are enabled, Shopify may use information relating to interactions with our store and other Shopify merchants to support services such as:

  • Fraud prevention
  • Analytics
  • Product improvement
  • Personalization
  • Advertising measurement
  • Advertising services

Shopify’s independent processing is governed by Shopify’s own consumer privacy notice and privacy portal.

Sale, Sharing, and Targeted Advertising

Stretchora does not sell personal information in the traditional sense of directly exchanging customer records for money.

However, some disclosures to advertising, analytics, or technology partners may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws.

Depending on where you live, you may have the right to opt out of:

  • Sale of personal information
  • Sharing for cross-context behavioral advertising
  • Processing for targeted advertising
  • Certain profiling activities

You may submit an opt-out request through the Your Privacy Choices page available in our website footer or by contacting:

Email: dongkoch747@gmail.com
Subject: Privacy Choices Request

Your choice may apply only to the browser, device, account, or identifier associated with the request.

Global Privacy Control

Where applicable law requires recognition of Global Privacy Control, or GPC, we will treat a valid GPC signal as a request to opt out of covered sale, sharing, or targeted advertising activity for the browser or device transmitting the signal.

You may need to activate GPC separately on each browser or device.

Other browser-based “Do Not Track” signals may not be recognized unless required by applicable law or supported by our systems.

Third-Party Websites and Links

Our Services may contain links to third-party websites, platforms, carriers, manufacturers, payment providers, or social media services.

We do not control the privacy or security practices of independent third parties.

Before providing personal information to a third party, review that party’s privacy policy and terms.

The presence of a link does not necessarily mean that Stretchora endorses or controls the linked service.

Information posted on public or semi-public third-party platforms may be visible and used by others.

International Transfers

Stretchora, Shopify, suppliers, fulfillment partners, service providers, and other recipients may process personal information outside the country in which you live.

Personal information may be transferred to or processed in locations including:

  • Hong Kong
  • The United States
  • Canada
  • Countries in which Shopify operates
  • Countries in which suppliers or fulfillment partners operate
  • Countries in which shipping or technology providers operate

Different countries may provide different levels of data protection.

Where applicable law requires safeguards for an international transfer, we may rely on appropriate mechanisms such as:

  • Contractual protections
  • Standard contractual clauses
  • Approved transfer agreements
  • Adequacy decisions
  • Consent where legally permitted
  • Other legally recognized transfer mechanisms

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing the Services
  • Maintaining customer accounts
  • Completing transactions
  • Processing returns and refunds
  • Maintaining tax and accounting records
  • Preventing fraud
  • Resolving disputes
  • Enforcing agreements
  • Meeting legal obligations
  • Defending legal claims

Retention periods may vary based on:

  • The type of information
  • The purpose of processing
  • Account status
  • Transaction history
  • Legal requirements
  • Limitation periods
  • Fraud and security risks
  • An active dispute or investigation

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to technical and legal limitations.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

These measures may include:

  • Access restrictions
  • Account security controls
  • Encryption in transit where supported
  • Secure payment processing
  • Fraud prevention tools
  • Service-provider controls
  • Security monitoring
  • Data minimization
  • Internal procedures

No website, storage system, electronic transmission, or security method is completely secure.

We cannot guarantee absolute security.

You should:

  • Use a strong and unique password
  • Keep login information confidential
  • Avoid sending sensitive information through unsecured channels
  • Sign out of shared devices
  • Inform us promptly about suspected unauthorized account activity

Children’s Personal Information

Stretchora is not intended for children to make purchases independently.

We do not knowingly collect personal information from children below the age at which parental consent is required under applicable law.

As of the last updated date, we do not knowingly sell or share personal information belonging to individuals under 16 years of age in a manner requiring opt-in authorization.

If you are a parent or guardian and believe a child has provided personal information improperly, contact us at dongkoch747@gmail.com.

We may request reasonable information to verify and process the deletion request.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights.

Right to Access or Know

You may have the right to request information about:

  • Whether we process your personal information
  • Categories of information collected
  • Sources of information
  • Purposes of processing
  • Categories of recipients
  • Specific information held about you

Right to Correction

You may have the right to request correction of inaccurate personal information.

Right to Deletion

You may have the right to request deletion of personal information, subject to exceptions such as:

  • Completing transactions
  • Maintaining legally required records
  • Preventing fraud
  • Protecting security
  • Resolving disputes
  • Establishing or defending legal claims

Right to Portability

You may have the right to receive certain personal information in a portable and reasonably usable format.

Right to Opt Out

You may have the right to opt out of:

  • Sale of personal information
  • Sharing for targeted advertising
  • Processing for targeted advertising
  • Certain profiling activities

Right to Restrict or Object

Depending on applicable law, you may have the right to object to or restrict certain processing based on legitimate interests.

Right to Withdraw Consent

Where processing depends on your consent, you may withdraw that consent.

Withdrawal will not affect processing completed before consent was withdrawn.

Right to Limit Certain Sensitive Information Processing

Where applicable law provides such a right, you may request limitations on certain uses or disclosures of sensitive personal information.

Stretchora does not intentionally use sensitive personal information to infer characteristics about customers unless clearly disclosed and legally permitted.

Right to Appeal

Where applicable law provides an appeal right, you may appeal a decision concerning a privacy request.

Right to Complain

You may have the right to submit a complaint to a privacy, data protection, or consumer protection authority in your place of residence.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercise an applicable privacy right.

How to Exercise Your Rights

To submit a privacy request, contact:

Email: dongkoch747@gmail.com
Telephone: +1 (936) 260-5549

Use an appropriate subject line, such as:

  • Privacy Access Request
  • Privacy Deletion Request
  • Privacy Correction Request
  • Privacy Choices Request
  • Privacy Request Appeal

Please include:

  • Full name
  • Email address
  • Country and state or region of residence
  • Nature of the request
  • Relevant account or order information
  • Enough information for us to locate the applicable records

Do not provide unnecessary sensitive information.

You may also use the privacy controls available through our website.

Verification of Requests

We may need to verify your identity before responding to certain privacy requests.

Verification may involve confirming:

  • Email address
  • Account details
  • Recent order information
  • Information previously provided to Stretchora
  • Other information reasonably necessary to prevent unauthorized access

We will request only the information reasonably necessary to verify and process the request.

In some cases, we may be unable to fulfill a request when:

  • Identity cannot be verified
  • The request concerns another person
  • A legal exception applies
  • The requested records cannot reasonably be identified
  • Fulfilling the request would adversely affect another person’s rights
  • We are legally required to retain the information

We will explain the decision where required by applicable law.

Authorized Agents

Where applicable law permits, you may authorize another person to submit a privacy request on your behalf.

We may require:

  • Written proof of authorization
  • Verification of your identity
  • Verification of the agent’s identity
  • Confirmation directly from you

We may deny an agent request when the required authority cannot be verified.

Response Timing

We will respond to verified privacy requests within the period required by applicable law.

Where legally permitted, we may extend the response period when reasonably necessary because of the complexity or number of requests.

If an extension applies, we will provide notice where required.

Appeals and Complaints

If you believe we improperly denied or limited a privacy request, contact:

Email: dongkoch747@gmail.com
Subject: Privacy Request Appeal

Include:

  • Date of the original request
  • Response received
  • Reason for requesting reconsideration

Depending on where you live, you may also submit a complaint to your local data protection or privacy authority.

Communication Preferences

You may unsubscribe from promotional emails using the unsubscribe link provided in the email.

Even after unsubscribing, we may send non-promotional messages relating to:

  • Orders
  • Accounts
  • Payments
  • Shipping
  • Returns
  • Refunds
  • Safety notices
  • Policy updates affecting an existing transaction
  • Privacy requests

De-Identified and Aggregated Information

We may create or use aggregated, statistical, or de-identified information that does not reasonably identify you.

We may use such information for:

  • Analytics
  • Website improvement
  • Product planning
  • Business reporting
  • Security
  • Research
  • Other lawful purposes

Where required, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

Business Transfers

If Stretchora or STOREVIA LIMITED undergoes a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transfer, personal information may be transferred as part of that transaction.

Any recipient will be required to handle the information in accordance with applicable law and the privacy commitments that continue to apply.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Business operations
  • Website functionality
  • Products
  • Service providers
  • Shopify features
  • Advertising practices
  • Privacy controls
  • Applicable law

The revised policy will be posted on our website with an updated “Last Updated” date.

Where required, we will provide additional notice or request consent before applying a material change to information already collected.

You should review this page periodically.

Contact Information

For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact:

Store Name: Stretchora
Legal Business Name: STOREVIA LIMITED
Website: stretchora.com
Email: dongkoch747@gmail.com
Telephone: +1 (936) 260-5549

Customer Support Hours:
Monday–Friday, 10:00 AM–6:00 PM Hong Kong Time (GMT+8)

Legal Business Address:
STOREVIA LIMITED
Unit 809, 8/F Brill Plaza
84 To Kwa Wan Road
To Kwa Wan
Hong Kong

The legal business address is provided for official correspondence and privacy notices. It is not a retail store, showroom, customer collection location, warehouse, or merchandise return address unless Stretchora expressly confirms otherwise in writing.